Privacy policy

Privacy Policy

This Privacy Policy describes how JacketCart ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

Business Information

This website is operated by:

Danyb Ltd
666 Alum Rock Road
Birmingham B8 3NU
United Kingdom

For privacy-related questions, you may contact us at:
Email: support@jacketcart.co.uk

Information We Collect

When you browse or place an order on our website, we may collect certain personal information, including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely through third-party payment providers)
  • Order history and purchase details
  • Technical data such as IP address, browser type, and device information

How We Use Your Information

We use collected information to:

  • Process and fulfill customer orders
  • Provide order confirmations and tracking updates
  • Respond to customer inquiries and support requests
  • Improve website performance and customer experience
  • Prevent fraudulent transactions and ensure website security

Payment Processing

Payments made on JacketCart are securely handled by trusted payment providers such as Shopify Payments and PayPal. We do not store full payment card details on our servers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and support marketing efforts. By using our website, you agree to the use of cookies in accordance with this policy.

You can manage or disable cookies through your browser settings.

Data Retention

We retain customer information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to certain processing activities
  • Request data portability where applicable

To exercise these rights, please contact us at support@jacketcart.co.uk.

Third-Party Services

We may share limited data with trusted third-party service providers such as shipping carriers, analytics tools, and payment processors strictly for order fulfillment and website operations.

Data Security

We take reasonable measures to protect personal information through secure technologies and controlled access. However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: support@jacketcart.co.uk
Address:
Danyb Ltd
666 Alum Rock Road
Birmingham B8 3NU
United Kingdom