Shipping policy
Shipping Policy
Thank you for shopping with JacketCart. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order through our website.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are handled Monday through Friday, excluding public holidays.
Once your order has been processed and prepared for dispatch, you will receive a shipping confirmation email with tracking details.
Delivery Time
Estimated delivery times depend on the destination country. Typical delivery timelines are:
- United Kingdom: 3–5 business days
- United States & Canada: 5–9 business days
- European Union: 5–10 business days
Please note that delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or peak seasonal demand.
Shipping Costs
We offer free standard shipping on orders over $100. For orders below this amount, shipping fees are calculated at checkout based on destination and courier availability.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
International Shipping
JacketCart ships to selected international destinations. Customers placing international orders may be responsible for customs duties, import taxes, or additional handling fees depending on local regulations.
These charges are determined by local authorities and are not controlled by JacketCart.
Tracking Your Order
After dispatch, tracking information will be shared via email. Customers can also track their shipment by visiting our tracking page:
Incorrect Address or Delivery Issues
Please ensure that the shipping address provided at checkout is accurate and complete. JacketCart is not responsible for delivery delays or failed delivery attempts caused by incorrect or incomplete address information.
Contact Us
If you have any questions regarding shipping or delivery, please contact our support team:
Email: support@jacketcart.co.uk
Business Address:
Danyb Ltd
666 Alum Rock Road
Birmingham B8 3NU
United Kingdom